Refund policy

🌀 Return & Refund Policy

At Zewarekhas, your satisfaction is our top priority.
We carefully inspect and pack every order before shipping to ensure the best possible experience.
If you receive a product that is damaged, defective, or not as described, we’re happy to assist you with a return or refund.

Return Eligibility

Returns are accepted only for damaged, defective, or incorrect items.
You must contact us within 7 days of receiving your order to request a return.
The item must be unused, unwashed, and returned in its original packaging.
Items returned without prior authorization will not be accepted.

Non-Returnable Items

Items purchased during sales or promotional offers.
Personal care, hygiene, or consumable products for safety reasons.
Any item that shows signs of use or tampering.

How to Request a Return

To initiate a return, please email us at nfoeasylelo.store@gmail.com with:

Your order number
Clear photos of the product
A short description of the issue

Our support team will review your request and provide further instructions.

Refunds

Once your return is approved and received, your refund will be processed within 5–10 business days.
Refunds are issued to the original payment method used at the time of purchase.
In certain cases, we may offer store credit or a replacement product, depending on availability.